FAQ2018-03-16T15:29:02+00:00

Frequently Asked Questions

At Major Event Trailers, we understand planning an event requires the coordination of many details. To help you with your planning needs, we’ve put together our rental policies and most commonly asked questions when renting restroom and shower trailers. Please feel free to contact us if you have any questions.

What do I need to know while the trailer is under contract?2018-03-30T22:49:53+00:00

Restroom Trailers – customer is responsible for regular janitorial maintenance and refilling/restocking of paper supplies during rental unless contract is agreed upon having an attendant included.

Shower Facility – customer is responsible for regular janitorial maintenance. Drying towels, hand soap and hand towels are available for purchase. Shampoo and conditioner are not available for purchase, customer must supply.

Shower trailer require waste water (sewage) maintenance. Due to the size of the water holding tanks, a sewer line MUST be available onsite. Final pumping is mandatory prior to removal.

For long-term shower trailer use customer is also responsible for refilling the propane shower tanks during rental.

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What are the requirements for renting a restroom or shower trailer?2018-03-30T21:57:31+00:00

POWER REQUIREMENTS: Access to main power source within 200’ of trailer and (2) 20 Amp 110 volt standard 3-progrong outlets required. Circuits are necessary for full function use of trailer.

WATER REQUIREMENTS: Access to water source within 200’, Standard 5/8” hose fitting and 30-60 PSI. Water is supplied to the mobile trailers by a garden hose and water spigot.

SHOWER TRAILER – SEWER REQUIREMENTS: Due to the size of the water holding tanks,  For long term rentals access to sewer line MUST. Sewer line must be available onsite. Final pumping is mandatory prior to removal.

Major Event Trailers will provide power supply cord and water supply hose.

If sewer line, power or water is not available, customer is responsible for extra hook-up expense(s).

How do I reserve a trailer?2016-12-10T21:59:37+00:00

Start by reviewing Our Trailers page. We offer four options: portable 3-station, VIP restroomsADA Accessible/Family Friendly restroom and mobile Shower trailers. Our portable trailers book quickly, so securing one in advance is highly recommended. To reserve or inquire just click on Request A Quote or Contact Us or call 800-946-9610.

We require a $500 deposit to secure your event date along with a signed service rental agreements.  The remaining balance will be due 7 days prior to your event.

For emergency response or disaster relief, please contact us for a custom quote.

If you are looking for special amenities, feel free to contact us. We may have what you are looking for, as we are always adding to our inventory.

Are portable trailers handicap accessible?2016-12-10T21:59:37+00:00

Yes. We carry a custom ADA Accessible trailer. The trailer has a large separate ADA-accessible/family-friendly stall equipped with wheelchair ramps, handrails, sinks, and changing tables.

What are your rental rates?2016-09-21T01:37:32+00:00

Our rentals are priced according to type of facility and duration of event. If you have an idea of your event dates, please request a quote or contact us at 800-946-9610. For emergency response or disaster relief, please contact us for a custom quote.

Is delivery included in the price?2016-09-21T01:38:57+00:00

There are NO local delivery costs within Ventura and Santa Barbara counties. Outside of these counties, fees are based on the distance traveled and location of event.

Does someone need to be available at time of delivery?2016-05-27T02:56:34+00:00

The placement and set-up is an important part of our process, and we require that someone be present at the scheduled delivery time.

What are your business hours?2016-09-21T01:40:04+00:00

Our office is open Monday – Friday 8am to 5pm. However, a representative is available at 800-946-9610 during all scheduled events.

What are your cancellation requirements?2016-12-10T21:59:37+00:00

Customer cancellation request prior to delivery will adhere to the following refund policy: $100 of the initial deposit is nonrefundable; thereafter, use the following schedule to determine refund:

Number of days prior to delivery Percent of deposit refunded
60 Days of more100% minus $100
46 to 59 Days75%
30 to 45 Days50%
22 to 29 Days25%
0 to 21 Days0%

 

Do trailers have ventilation or air-conditioning?2016-12-10T21:59:37+00:00

Portable bathroom and mobile shower trailers are fully ventilated and are equipped with air-conditioning and heating systems.

Access to main power source within 200’ of trailer and (2) 20 Amp 110 volt standard 3-progrong outlets required. Circuits are necessary for full function use of trailer.

FOR DAY USE ONLY – If power supply is not available onsite, generators can be rented for an additional fee.

Are cleaning services offered?2016-12-10T21:59:37+00:00

Regular janitorial maintenance is required while trailer is in use. There is a $95 refundable security cleaning deposit. If the facility is returned clean, according to the contract, the deposit will be refunded.

Cleaning Attendants are available for hire at $250 per person, per 8 hrs. If Attendant is present, cleaning deposit will be waived.

What is included with each facility?2016-09-21T01:50:52+00:00

For day use rental of restroom trailer, facilities are stocked with paper towels, toilet paper, hand soap, waste baskets and waste bags prior to event. Extra restocking supplies are stored in a cabinet.  Refilling/restocking of supplies during event is the responsibility of customer unless attendant is present.

Drying Towels, hand soap and paper towels are available for purchase when renting the Shower trailer.  Shampoo and/or conditioner are not available for purchase, customer must supply.

For long-term rentals extra paper supplies are not included in the contract and are the responsibility of customer.

Do you offer long-term rentals?2016-09-21T01:52:16+00:00

Yes, long-term rentals are available.  Weekly or monthly rentals deem as long-term use.

Long-term rental of restroom trailers require regular waste pumping maintenance. Customer is responsible for waste pumping services and expense. Customer may hire outside vendor to perform service or Major Event Trailers can provide service for an additional fee.

For long-term shower trailer use customer is also responsible for refilling the propane tank.